Designing the best Cloud SIP Communication systems adaptables and flexibles, that combine efficiency and simplicity to achieve a beneficial and instant effect on the growth of your business.
Hybrid cloud-on-premise systems with redundancy and scalable, in a simple pay-per-use.
The smart working I was waiting for is finally here, the latest in UC technology awarded in all media and recognized in Gartner as the tool of the future.
We build and install your Call and Contact Centre in cloud , hibrid or on premises. More than 20 years of work in the main contact Centres in Europe and America allows us to guarantee a high quality of service with the focus on your business and always towards the objective of our customers.
The customer service sector is changing, new tools open new possibilities unimaginable in this excitying world of technology.
SIP telephony provider over the Internet, quickly and flexibly creating the connectivity that businesses need. Simplicity, robustness and economy.
As a SIP telephony carrier licensed by the Spanish CNMC, we evolved TDM platforms to SIP standard and hibrid systems.
Telework and Collaboration
Collaboration and teleworking tools awarded worldwide and unique at the business level for innovation and effectiveness in response to the new global situation.
Work from home or work from anywhere.
Internet Service Provider
Provision of FTTH (fiber) up to the client Data Center for a closed circle of end-to-end services as a single SIP and Internet access provider.
Where your company is there we will be with our services.
Tailor-made solutions, contact center experts.
In TELLiT we are able to offer the best solutions in the field of telephony for contact centers, serving as strategic support to our customers in business decisions related to their call center or your startegy from customer service.
More than 20 years of experience
That enable us to carry out the most ambitious installations and maintenance in call and contact centers.
Tailor-made solutions for each client
Our focus is to create an adaptable and flexible system that unites the specific objectives of the business and a great Customer Experience journey.
Support 24h Service
Support specialized services from 8×5 to 24×7 feet on the street or managed Service.
We understand the needs of our customers
We offer our clients the best technological tools for business growth and use resources effectively. Our philosophy is the focus on the customer: knowing the customer and offering tailor-made solutions to every need, small, large and medium..
TELLiT succes stories
Comunicaciones B&D Services company from Contact Center
Avaya Aura Contact Center, tool that enable to:
- Improve the efficiency of the contact center by taking advantage of other low-cost channels such as mail, chat, SMS and social networks.
- Know call data in real time and by periods, with the aim of properly sizing the work teams.
- Allow the entry of customers through different channels, sharing the information and history of the contact.
OTIS Multinational elevator manufacturer
Aura Communication Manager and Call Center Elite integrated wit AES and Altitude. The enterprise solution for call centers.
This solution allows an intelligent and selective addressing of resources, and also allows you to decide if the calls should reach the least busy agent, the first one that is available or the one that has a specific profile that best suits the typology of the incoming call. Avaya
Reprofiv Clinica Assisted Reproduction Clinic
Avaya IP Office R11, a global unified communications leader for midsize businesses.
This solution allows a distribution of calls in a professional way for any business giving the possibility of using new large company functionalities such as IVR, autoattendant, Voicemail, SIP Trunk, CRM, Softphone Outlook integrations.