by Marketing Tellit | Mar 28, 2022 | Uncategorized
Needs Outdated and non-unified platform that did not provide a personalized customer service experience. Integrate new channels: web, chat, mail Have real-time reports of these channels Solutions: Aura Communication Manager 6 Call Center Elite, the benchmark solution...
by Marketing Tellit | Mar 28, 2022 | Uncategorized
Needs: Adjust and update the functionalities of your contact center in order to provide a unified and highly personalized experience to your customers. Integrate new channels: web, chat, mail Have reports in real time of these channels Solutions: Avaya Aura Contact...
by Marketing Tellit | Mar 28, 2016 | atencion al cliente
Avaya, líder del Cuadrante Mágico de Gartner en Infraestructura para Centros de Contacto durante 15 años consecutivos , ha presentado sus innovaciones en Customer Engagement o compromiso con el cliente para cumplir con las expectativas del cliente. En este sector...
by Marketing Tellit | Feb 24, 2016 | atencion al cliente
Comunicaciones B&D ha implementado Avaya Aura Contact Center para poner a disposición de sus clientes importantes servicios tecnológicamente avanzados y, al mismo tiempo, ofrecerles soluciones integrales que aporten valor añadido en cada contacto. Nuestro socio...
